People want items that are hard to find. Items that are original, at a good price, with a curiosity about the craftsmen and artisans, how it was designed, and how it was made. A personal brand name experience.
We've had this proven to us time and again.
We have literally sold millions of items on other web sites such as eBay, Amazon, and Half.com. However, we wanted to do something better. MUCH better.
Trade Lou is about simple pricing, easy store navigation, secure shopping, and buyer privacy. It's about low prices with quality designs, made by expert craftsmen and artisans who have partnered with us for years.
We're confident you'll enjoy your experience with Trader Lou to your absolute satisfaction.
Our contact information
By email: service@traderlou.com
By standard mail:
Trader Lou
PO Box 190
Kipling, North Carolina 27543
USA
By phone:
919 454-8482 (between 8 a.m. and 4 p.m. EST)
Payment Methods: Visa, MasterCard, American Express,
Discover, PayPal, Checks, Money Orders and Wires. Checks and Money Orders may be
held and orders delayed up to 2 weeks. Sent payments to Trader Lou PO
Box 190 Kipling, NC 27543 USA. Order values of $5,000 or more require
payment via wire transfer.
Shipping, handling and insurance is covered by Lou for all domestic and
international orders. Order by 1pm EST for same day shipping. All items are in stock and available for immediate delivery. Standard delivery time is 2-7 days for USA residents and 5-10 days to Canada. All international orders are welcome but please contact us for estimated delivery times.
Expedited 1-2 day delivery services are available at checkout. Your order
will ship with USPS or FedEx.
Refund, Returns and Exchanges Policies: Trader
Lou offers a generous 30-Day exchange or store credit free of charge. Please
download and include this form with your item.
The low advertised Trader Lou price shown with each item reflects our direct
relationships with many craftsmen. You are welcome to re-sell any item
purchased.
The exquisite, original designs with quality workmanship will provide you
with excellent profits. For small stores, boutiques, shows, and similar
physical marketplaces, you should see profits of 200-300% above cost. We
guarantee each and every item with an unconditional 30-day money back guarantee
with no re-stocking fees. All items are in stock at our warehouse and
available for immediate delivery. There is no wholesale contract involved.
For advanced sellers, we can offer the following discount codes at check out:
The Trader Lou Newsletter is a double-opt in (you have to request and confirm your request to join) newsletter full of information, coupons and discounts. If you are having
any problems joining the newsletter, please let us know by contacting Customer Service at service@traderlou.com
Welcome to Trader Lou, a marketplace from a merchant adventurer who partners with small, independent producers for unique and original items.
