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Kipling, North Carolina
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Welcome to Trader Lou!

Our Philosophy | Contact Information | Payment Methods | Shipping Information | Refund, Returns and Exchanges Policies | ProSeller | Affiliate Program | Sell Your Items on TraderLou.com






Our Philosophy [top of page]

People want items that are hard to find. Items that are original, at a good price, with a curiosity about the craftsmen and artisans, how it was designed, and how it was made. A personal brand name experience.

We've had this proven to us time and again.

We have literally sold millions of items on other web sites such as eBay, Amazon, and Half.com. However, we wanted to do something better. MUCH better.

Trade Lou is about simple pricing, easy store navigation, secure shopping, and buyer privacy. It's about low prices with quality designs, made by expert craftsmen and artisans who have partnered with us for years. We're confident you'll enjoy your experience with Trader Lou to your absolute satisfaction.

Our contact information [top of page]
By email: service@traderlou.com

By standard mail:
Trader Lou
PO Box 190
Kipling, North Carolina 27543
USA

service@traderlou.com


Payment Methods: [top of page]

Visa, MasterCard, American Express, Discover, PayPal, Checks, Money Orders and Wires. Checks and Money Orders may be held and orders delayed up to 2 weeks. Sent payments to Trader Lou PO Box 190 Kipling, NC 27543 USA. Order values of $5,000 or more require payment via wire transfer.


Shipping Information:  [top of page]

Shipping, handling and insurance is covered by Lou for all domestic and international orders. Order by 1pm EST for same day shipping. All items are in stock and available for immediate delivery. Standard delivery time is 2-7 days for USA residents and 5-10 days to Canada. All international orders are welcome but please contact us for estimated delivery times. Expedited 1-2 day delivery services are available at checkout. Your order will ship with USPS or FedEx.


Refund, Returns and Exchanges Policies: [top of page]

Trader Lou offers a generous 30-Day exchange or store credit free of charge. Please download and include this form with your item.

Return Form select format: PDFPDF File Format MS WordMS Word


ProSeller [top of page]

As partners with small, independent crafts people, Trader Lou provides incredibly unique and original designs. In business since 2000 with over 1 million items sold, we purchase in large quantities direct from our partners located around the world. Many of our customers take advantage of this and resell our products in a number of different sales channels such as boutiques, direct sales, and retail outlets.

The Trader Lou ProSeller program is designed to do the following:
  • Acknowledge both businesses and individuals who purchase Trader Lou products to resell
  • Provide tailored services to help meet your needs
  • Provide news, tips and advice
Anyone is welcome to join our free newsletter and read our helpful tips and advice in the ProSeller Blog.

Membership:

Program benefits are as follows:

-- Free to join: Membership is recognized when you make your initial wholesale purchase. We'll add you to our ProSeller internal mailing list and email list server. You'll receive a letter of introduction with your initial order and membership number.
-- Priority Customer Support (email and phone)
-- Special product offers
-- Suggested popular products

Wholesale Discounts The low advertised Trader Lou price shown with each item reflects our direct relationships with many craftsmen. You are welcome to re-sell any item purchased. The exquisite, original designs with quality workmanship will provide you with excellent profits. For small stores, boutiques, shows, and similar physical marketplaces, you should see profits of 200-300% above your cost. We guarantee each and every item with a 30-day return guarantee with no re-stocking fees. All items are in stock and available for immediate delivery. There is no wholesale contract involved. Be sure your have joined our free email newsletter for future exciting announcements, advice, information and product discounts. We offer the following discount codes at check out:

$250 Minimum Order
15% Discount
Code: SPECW15

$500 Minimum Order
20% Discount
Code: SPECW20

$1,000 Minimum Order
25% Discount
Code: SPECW25

For orders of $1,000 or more, request a custom quote. At check out, simply select "ProSeller Quote" as your payment method and we'll review your order for our best available price. There is no commitment from you unless you accept our quote back to you. We'll send you a PayPal invoice or Bank Wire Instructions depending on the value of the order.

Questions about the ProSeller program please contact us at proseller@traderlou.com


Affiliate Program [top of page]

www.ShareASale.com
Merchant ID: 17998


Selling Your Items Online With Trader Lou [top of page]

Contact Information: Robert Frechette, robert@traderlou.com

Trader Lou helps passionate small producers across the world reach new customers and connect directly to TraderLou.com.

While we make it easy to sell online, we’re not just another website to post your products for sale. Our passion is personally supporting you through connections, promotion, and sharing your excitement with every sale.

The only cost is tied to your sales. Our success depends on your success.

Please take a look and tell us if you should be our next Trader Lou partner!

*** Who Can Sell on Trader Lou? ***

Manufacturers with original designs and a small-scale production of their goods.

- Jewelry; sterling silver, gold, diamond, jewelry making supplies
- Clothing
- Shoes
- Handbags
- Home items such as furniture and rugs

USA or international. Our current partner list includes manufacturers in the USA, Italy, Poland, India, Pakistan, Mexico, Canada, Peru, Indonesia, China, Sri Lanka, and Thailand

It's a business that started with passion. The owner(s) directly produce the items or manage production hands-on.

Limited distribution. Perhaps you're selling at local markets, regional markets, or nationwide on a limited scale. Or just started up a business!

Personal touch. It's your original design, not a re-branding.

Lou factor. You have great reviews or are approved by our panel.

It's a "Business." You need to be licensed by your state/local gov, adhere to health regulations, and have insurance.

*** How Trader Lou Helps Small Manufacturers ***

Reach avid customers and influencers ready and willing to buy and promote unique and original items.

No risk: no upfront or ongoing costs. No exclusivity in selling elsewhere.

Sell online without the tech hassles. A great way to test small batch products!

Connect with new customers in a personal way. Next best thing to local!

Help your region's economy. We truly enjoy working with groups of producers in an area to promote your regional specialties and create a sense of community.

Our success depends on your success. We work hard, get creative about promoting you, and love every minute of it.

*** How It Works ***

- Setup: We set up your products on TraderLou.com using info from you, including product photos and descriptions.
- Sell: Customers pay via credit card, including FedEx shipping and handling (if needed). We get fabulously low rates!
- Fulfill: We email you orders to ship the goods.
- Satisfy: We work together to ensure customers are delighted and happy.
- Pay: We direct deposit funds monthly based on agreed upon rates.

Trader Lou Blog
Welcome to Trader Lou, a marketplace from a merchant adventurer who partners with small-shop, independent producers for unique and original items.

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